iTechshark Official Warranty Policy (Updated May 2018)

 

 

Hello, and welcome to our warranty policy page. We made things as simple and less confusing as possible. There is no hidden fine print or exclusions at the bottom of the screen. We stand behind our warranty 100% and appreciate you choosing iTechshark for your next Apple purchase and or repair. 

 

Repair Warranty Policy:

iPhone/iPad/iPod:
iTechshark includes a lifetime guarantee for iOS devices on all the parts we use and our workmanship. It does not include new damage to your device or issues unrelated to our repair.

Macs:
iTechshark includes a one year guarantee for Mac devices on all the parts we use and a lifetime guarantee on our workmanship. It does not include new damage to your device or issues unrelated to our repair.

 

__________________________________

 

Cases & Accessory Warranty Policy:
iTechshark includes a lifetime warranty with all new accessories, cases, & cables. We are authorized to sell all major case brands such as OtterBox and LifeProof. Most brands include a 1 Year manufacturer warranty on their product. However we went above and beyond and we now cover all manufacturer defects on all the accessories, cases, & cable brands we carry for a lifetime.

Tempered Glass Warranty Policy:
All tempered glass purchased and installed from iTechshark automatically includes our Lifetime Accidental Warranty. This means even if you drop your device and break your tempered glass screen protector we will replace the tempered glass screen protector for free no questions asked! No receipt is necessary to claim warranty. Just make sure you bring your old tempered glass with you to receive warranty. We will need it in return for the new replacement tempered glass. 

 

Apple Product Warranty:

All iTechshark pre-owned & refurbished Apple products include a 90-day warranty. If there is already an Apple warranty on the device, the Apple warranty will supercede the iTechShark warranty. If the Apple warranty has fewer than 90 days remaining, iTechShark will warranty the device from the end of the Apple warranty up to, but not to exceed, 90 total days from the date of purchase. 

Cases & Accessory Warranty Policy:

We are authorized to sell all major case brands such as OtterBox and LifeProof. Most brands include a 1 Year manufacturer warranty on their product. For warranty information please contact the manufacturer. Proof of purchase is required. 

Tempered Glass Warranty:

All tempered glass purchased and installed from iTechshark automatically includes our Lifetime Warranty. If the tempered glass breaks or cracks for any reason, iTechShark will replace it at no cost. No receipt is necessary to claim the warranty, however, you are required to bring in the damaged tempered glass in exchange for the replacement.  

Return/Exchange Policy:

If you are not completely satisfied with your iTechShark device purchase, you may return or exchange the device within 14 days with proof of purchase, assuming the device is in the original purchase condition.