8 Reasons to Hire Local
St. Louis Mac Experts
Why Choose Us?
Your Macbook is an investment, so why trust it with just anyone? Whether you use it to conduct business, to stay in touch with friends or family, or simply to stay updated with the rest of the world - computer repair is tricky, and you need an expert that you can trust to do the job right, the first time.
While it might seem tempting to trust one of the big-box stores to get the job done, you also open yourself up to someone taking advantage of your needs. A recent report from the Federal Trade Commission (FTC) found that Office Depot was defrauding thousands of customers by convincing them to get service that they did not need.
That’s why, when it comes to Mac repair in St. Louis you need local experts that you can trust in your area. Here are 8 reasons why you should skip the big-box stores or online generalists and work with local Apple Mac repair experts in your community:
8 Reasons to Hire Local
St. Louis Mac Experts
We’re Local Owners & Experts
Our roster of technology specialists and our leadership team are real locals from the St. Louis area. We do what we do because we know that we can best relate to your needs. We know just how important Apple computer repair in St. Louis is because we have helped business owners, students, and other professionals every day of the week. We’re in your neighborhood, so why not drop by?
Sure, you may have huge stores and chains right in your backyard, but how hard are they going to work to solve your problem? Chances are they have staff who are undertrained and trying to service multiple types of products, so what ends up seeming convenient turns into a huge (and expensive) headache down the road.
We Care About The Community
Not only are we neighbors, but we care about the St. Louis community. We know that the services we provide help locals make their lives easier, and we are always looking for ways to give back to make our communities stronger, more vibrant, and more stable.
The online world has become where people go to connect, where they go to learn, and where they go to learn more about what makes their community special. We hate the idea of anyone feeling disconnected from that, which is why we work to get people back to a place where they can feel up to date, all of the time.
We know that Mac repair in St. Louis, MO helps so many people accomplish their work, which is why we are proud to offer programs specifically tailored to educational, corporate, and not-for-profit entities.
We Are MacBook Specialists
Do you want someone who can get to the heart of your computer’s issue or someone who will simply stick on a bandaid on it and call it a day? When it comes to computer repair, it’s always best to go with an expert. We are professionals who speak the language of Apple computers better than anyone else. We live and breathe this stuff!
Not only that, but we are consistently working to learn even more about Apple computers and how they work. We stay up to date with software and new products to keep our staff ahead of the curve and prepared to tackle any problem. We understand them, how they work, and some of the common issues and fixes which can turn huge problems into smooth-running solutions.
The problem with many “Mac specialists” is that they fix problems and don’t think about the long-term health of the computer. We offer a full suite of diagnostics to understand how your computer is working, and where problems are coming from (and where they might also come from in the future). We think about the whole computer and not just one minor flaw.
We aren’t simply generalist technicians who tell you what’s wrong and ship your computer away for someone else to fix it, we deal with Mac and iPhone repair in St. Louis better than anyone else - because it’s all that we do. Whether it's WWDC or a keynote or a quiet release, you can bet your bottom dollar we are in the know.
We Are Client Specialists
Not only do we understand how computers work, we understand how you work, too! If you have ever felt pushed around or frustrated by folks in computer repair, you don’t have to worry about that anymore.
Not only do we know our way around a Mac, but we know how to explain what’s happening so that you know what you’re paying for. No confusion, no feeling like you’re being taken advantage of, only honest answers and solutions to the problems you’re encountering.
We even offer customized billing solutions and scheduled pick-up/drop-off services, all to make your life easier and the repair process as easy as possible for you. We know that not having your computer isn’t easy, which is why we try to be as flexible as possible to accommodate your schedule to get your Mac back in your hands as soon as possible.
Drop By Anytime
Ever felt like you had to go through hoops simply to get in front of a professional? We have three locations, throughout St. Louis, so you can easily book an appointment to drop in and talk about what’s working and what’s not with your Macbook.
Don’t have the time to book online? Well, you can always swing by and we’ll do our best to help you out. We have real, brick-and-mortar storefronts because we believe in that personal touch. We make ourselves available to you because we believe that Macbook service and Macbook repair should be completely transparent and for your benefit.
We know that breaks and repairs are never going to be convenient, which is why we try to craft a personalized experience for each and every one of our customers. You trust us with your business, and we promise to remain accessible to you.
Customer Care Is Number One
As we said before, we hate the idea of you feeling overwhelmed or taken advantage of when you need something important to you fixed. That is why we put our customers first, with fully-trained support staff who can help diagnose problems, offer solutions, and give you the knowledge you need to understand why something isn’t working - and what we can do to help.
We speak human, which means that we offer calm and comfortable spaces for you to talk about what isn’t working so that we can develop a plan to suit your needs. With us, there is no such thing as a stupid question, no problem too small, and no customer who isn’t worth helping. You’re our number one priority, and you’ll definitely feel like it. iPhone repair in St. Louis doesn't have to be difficult but it is essential; we know your phone is a huge part of your life!
You’ll Feel Trained
We are in the business of empowering Apple users throughout St. Louis. To that end, we spend a lot of our time training you to use your device so that you don’t have to keep coming back wondering about simple fixes for frustrating problems.
When you work with us to fix your MacBook or iPhone, we won’t simply fix the problem and hit you with the bill. We’ll explain what happened, what we did to fix it, and what you can do moving forward to ensure it never happens again. No confusion, no gray areas, just solutions - in a language you can understand.
Feel like something’s gone wrong? Give us a call or drop by, otherwise, we hope to answer any questions you might have so that you can stop worrying about the health of your MacBook - and instead, putting it to work to serve your needs.
Reliability & “Trustability”
We’ve made our name in the St. Louis community, and we don’t plan on leaving any time soon. Unlike large corporations or shady online providers, you can trust us to do the work right and live up to a level of accountability that solves your problems - and gets your technology back in the best working order.
Whether looking to shop, repair, or sell, we have you covered in every way - and you can trust us to always put you first. We have Certified Macintosh and iOS technicians, client care specialists, and real locals (just like you). When we partner to fix your technology, you need to know that you’re not only working with someone who fixes problems - you’re working with an advocate who can help you learn more and worry less.
Locals Gain More
Why should you hire local Mac experts? Not only are you supporting your community, but you’re gaining access to professionals who can cater their services to your needs, fix your problems in record time, all while speaking your language and giving back to the place you call home.
We believe that we are all stronger when we work together, and we think the same goes for our computers. When you enlist the help of a local Macbook or iMac professional in St. Louis, we work to help you understand the problem while providing the solution in an up-front and honest matter.
Trust us: we know what we’re doing and we take our reputation very seriously.
Interested in Mac repair
in St. Louis, Missouri?
We’ve been the local experts for years based on who we are, what we do, and the people we help. If you have a problem, please feel free to drop us a line, or swing by our one and only location here in Ballwin, MO. We’d be more than happy to help